Resolve your disputes with efficiency, privacy, and professional insight. At Step Mediation, we provide a structured, neutral environment to reach binding resolutions outside of the courtroom. Our services allow individuals and businesses to maintain control of the outcome while avoiding the cost and public nature of litigation.
Civil & Commercial Mediation
Civil mediation is a confidential, structured process where a neutral mediator facilitates a resolution without the need for litigation.
Why Choose Mediation?
- Cost-Efficiency: Resolve disputes in days or weeks, significantly reducing legal fees and court costs.
- Confidentiality: Protect your reputation and sensitive data through a private process, unlike public court records.
- Creative Control: Craft tailored “win-win” settlements that go beyond the limited remedies available to a judge.
- Preserve Relationships: Settle differences while maintaining professional or personal ties.
Areas of Expertise
We facilitate negotiations across a broad range of civil matters:
- Contract & Business: Partnership conflicts, service delivery disputes, and breaches of contract.
- Employment: Workplace conflict, severance negotiations, and non-compete agreements.
- Property & Real Estate: Boundary disputes, commercial leases, and co-ownership issues.
- Debt & Finance: Settling outstanding debts and negotiating repayment terms.
- Personal Injury: Facilitating settlements between individuals and insurance providers.
Our Civil Process
We move at the speed of business with a streamlined, five-step approach:
- Intake & Screening: Individual meetings to assess the dispute, goals, and any power imbalances.
- Briefing & Agreement: Parties sign an agreement to mediate and provide a summary of the core conflict.
- Guided Joint Sessions: A structured discussion to identify key interests and explore resolution options.
- Negotiation & Caucusing: Private meetings (if needed) to discuss sensitive points and test settlement terms.
- Settlement Agreement: Once reached, we draft a formal document outlining the binding terms of your resolution.
Professional. Neutral. Bilingual.
Our certified mediators provide the neutral ground needed to move forward. With backgrounds in law, psychotherapy, and conflict resolution, we bring a trauma-informed and culturally responsive approach to every case.
Accessibility: Secure Virtual Mediation across Ontario or in-person sessions in Hamilton and Ancaster.
Languages: Services available in English, Spanish, Punjabi, Hindi, and Urdu.
Consumer & Community: Expertise in vendor-client conflicts and landlord-tenant matters.
Schedule your initial consultation
Pricing
Simple Mediation
(Non-Contested)
Simply Mediation is designed for individuals who have reached agreement on most matters but need assistance in resolving a few outstanding issues.
Estimated costs
$4,400 to $6,400
Total + HST
11 to 16 hours at $400/hour ($200 each party)
$2,200 to $3,200 each*
Estimated process length
Intake
1 hour each | 2 hours
Mediation
2 to 4 hours
Drafting of separation agreement
6 to 9 hours
Review of separation agreement
1 hour
Midway Mediation
(Half Way)
Midway Mediation is meant for individuals who haven’t reached complete agreement yet. While they remain amicable, they are encountering challenges in reaching conclusions on certain topics.
Estimated costs
$6,400 to $10,000
Total + HST
16 to 25 hours at $400/hour ($200 each party)
$3,200 to $5,000 each*
Estimated process length
Intake
1 hour each | 2 hours
Mediation
8 to 13 hours
Drafting of separation agreement
6 to 10 hours
Review of separation agreement
1 hour
Conflict Mediation
(Contested)
Conflict Mediation is suited for individuals who have not reached an agreement on most or any issues, and whose situation is becoming complicated or adversarial.
Estimated costs
$22,500
Total + HST
up to 45 hours at $500/hour ($250 each)
up to $11,250 each*
