Dayana Romero
Dayana Romero is a Qualified Mediator with the ADRIO/ADRIC and Registered Psychotherapist with the College of Registered Psychotherapists of Ontario, bringing over 17 years of experience to the fields of high-stakes conflict resolution and mental health. She specializes in navigating the complex intersection of legal obligations and human emotion, providing a neutral, patient-centered lens to every dispute.
Academic Excellence & Specialized Training
Dayana’s practice is built upon a robust academic foundation and a commitment to continuous specialized education:
- Master of Arts in Counseling Psychology from Yorkville University.
- Postgraduate Diploma in Forensic Psychology & Criminal Investigation from the University of Liverpool.
- Bachelor’s in Counseling from Canada Christian College.
- Mediation & Dispute Resolution and Family Mediation Diplomas from Herzing College.
- This extensive training enables her to utilize a diverse range of evidence-based modalities for conflict resolution.
As a bilingual mediator at Step Mediation, Dayana facilitates resolutions for individuals and families in both English and Spanish in her private practice. She currently serves as a Primary Independent Complaint Facilitator for Ontario Health at Home, where she mediates intricate disputes between patients, caregivers, and service providers. Her practice is rooted in the principles of natural justice, ensuring every party is heard while maintaining rigorous adherence to Ontario’s health and long-term care legislation, including the Connecting Care Act and the Health Care Consent Act.
Areas of Expertise
Dayana’s unique background in Forensic Psychology and various therapeutic modalities allows her to handle sensitive domestic and civil cases with a level of psychological insight few mediators possess. Her expertise is further bolstered by her experience as a Clinical Specialist, auditing international drug trials to ensure data accuracy and protocol adherence a testament to her meticulous attention to detail and professional scrutiny.
Scope of Mediation Services:
Family & Divorce Mediation: Crafting sustainable separation agreements, co-parenting plans, and detailed financial equalization.
Relationship Contracts: Facilitating the negotiation of pre-nuptial, post-nuptial, and cohabitation agreements.
Cross-Cultural Mediation: Delivering culturally sensitive services with specialized experience in Indigenous Cultural Competency, particularly in supporting families and survivors within a framework of reconciliation.
As a Qualified Mediator, Dayana integrates the Gottman Method for couples with advanced negotiation skills from Windsor Law School. This dual-lens approach ensures that whether she is mediating a medical-legal obligation or a family transition, the process is both legally sound and emotionally intelligent.
Whether working with religious or non-religious clients, Dayana is committed to building sustainable, neutral agreements that allow all parties to move forward with clarity and dignity.
